Contact information

CONTACT US

If you have questions about your order, a product, or an adoption inquiry, we’re here.

Email:
coven@feralore.com

*This is the fastest way to reach us. We reply within 2-5 business days.

Our Working Hours:
Wednesday–Friday
12pm–6pm EST

*Weekend messages will be answered the following business day.

For Haunted Doll Adoptions:

If you are adopting a haunted or energetically active item, you may receive a follow-up email from our team. Please check your inbox (and spam folder). 

For Urgent Order Issues (wrong item, address changes, damage):

Email as soon as possible with your full name + order number. We will do our best to correct it before fulfillment.

Socials:
IG / TT: @feralore.coven

*DMs are not monitored for customer service.

Thank you for supporting our witch-run, queer-owned small business!

We’re honored to craft magick with and for you!